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1 min read

FORMS USE CASE: A smart way to use Conditionals instead of form sections

By Serena Cappellini on Jun 30, 2020 4:31:00 PM

An alternative to form sections

Sections are an efficacious way to divide a form in more manageable chunks and have only a limited amount of questions shown at a time. What I am proposing today is a different way to obtain the same result just by using Conditionals.

Topics: Forms admin console Pro Tip
3 min read

Best Practice: Keep Things Organized and Achieve More with Tags

By Serena Cappellini on Mar 4, 2020 10:05:28 AM

DeskDirector tags are pretty neat. Currently, you can make use of 3 different types:

Topics: Technical MSP Success admin console
1 min read

New feature: Now you can filter specific companies in the Admin Console

By Catalina Ramirez on Jun 19, 2018 3:26:25 PM

One of the most requested features and significant pieces of feedback we have received from our clients is "The list of companies shows all the companies in my ConnectWise/Autotask, is there a way to filter them to the relevant ones?"

Topics: Technical New Features General Features ConnectWise admin console AutoTask
2 min read

Introducing CSV Export Feature

By Catalina Ramirez on Apr 26, 2018 5:02:06 PM


You've spoken, we've listened. One of the biggest requests we get here at DeskDirector is for more visibility and reporting.

Topics: New Features product updates admin console