The EU’s General Data Protection Regulation (known as GDPR) defines how businesses need to protect the privacy of EU residents. DeskDirector is committed to the principles of the GDPR and its obligations to the handling and governance of personal data collected.
Personal data will be processed lawfully, fairly and in a transparent manner in relation to individuals.
Personal data will be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes (‘purpose limitation’).
Personal data will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
Personal data will be accurate and, where necessary, kept up to date; every reasonable step will be taken to ensure that personal data that is inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay
Personal data will be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals
Personal Data will be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
Data processor: DeskDirector acts as a data processor on behalf of our subscribing Managed Services Providers for information collected on behalf of our Subscribers customers. This is typically the customers of the subscribing managed services provider.
DeskDirector has taken security and privacy very seriously from its beginnings. Consequently, our systems and processes were already compliant for the 2018 launch of GDPR.
Some of the ways we protect your privacy include:
If you have any questions about your privacy or the security of your data, including needing information on providing access or erasing your data, please contact: firstname.lastname@example.org