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Centralize Customer Support.

Keep customers informed, never miss an email, and reduce calls.


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Give quick, easy, accurate support

Here's how we make your customer support easier.


Reduce time to solve tickets

Ask your customers the right questions during a support request through custom forms. This helps your get all the information in one go, instead of waiting for your customers to respond. 


Helpdesk tool focused on tickets

Level 1 &2 helpdesk technicians get access to DD Tech, an all-in-one platform seamlessly integrated with ConnectWise or Autotask. DD Tech is fast and focused to the helpdesk needs.


Create a branded portal

Brand the portal as per your requirements to familiarize your customers with your MSP business and become their go-to technology adviser. 


Get quick approvals

Set up approvers and get quick responses with our approval system all in the portal without emails.


Unclutter customer’s inbox

A user-friendly interface where your users can view, create and close tickets, see quotes and invoices in one place.

Try our free demo today