Centralize Customer Support

Keep customers informed, never miss an email, and reduce calls.

Get a Demo

Provide Quick, Easy, Accurate Support.

IT automation

Reduce Ticket Resolution Time

Ask customers the right questions through custom forms, helping you get all the information in one go and reducing back and forth.

helpdesk tools

Focus on Tickets with Helpdesk Tools

Level 1 & 2 helpdesk technicians get access to DD Tech, an all-in-one platform seamlessly integrated with ConnectWise or Autotask.

custom client portal

Create a Custom Branded Portal

Create a branded client portal to your requirements to familiarize your customers with your MSP business and become their go-to technology adviser.

itsm software

Expedite Approval Processes

Set up approvers and get quick responses with our automated approval system, all within the portal.

msp client portal

Unclutter Customers' Inboxes

Implement a user-friendly interface where your users can view, create and close tickets, see quotes and invoices all in one place.

live chat helpdesk

Chat with Customers in Real-Time

Use the Live Chat functionality to resolve simpler issues faster, allowing you to focus on higher priority tickets in the queue.