What is PSA?
Professional services automation (PSA) is a software tool that automates many of the tasks that are typically performed by human resources and administrative professionals, in order to improve efficiency, accuracy, and compliance across various professional industries. These tasks can include accounting, scheduling, project management, and more.
In the past, businesses might hire multiple external organizations to handle these processes, but PSA automates various administrative tasks in one place.
Why Does it Matter?
For businesses looking to scale in a cost-effective way, PSA is a great way to increase profitability at a fairly low cost. With the right PSA, according to IT automation company Kaseya, is that “completing business-critical functions along with operational and administrative tasks becomes a breeze, providing a significant increase in efficiency.”