ITSM Glossary of Terms

Learn the definitions and uses of key industry terms including IT service management (ITSM), standard operating procedures (SOP), risk management and more.

Posts about PSA:

PSA

Jul 30, 2022 1:15:09 AM
PSA

What is PSA? 

Professional services automation (PSA) is a software tool that automates many of the tasks that are typically performed by human resources and administrative professionals, in order to improve efficiency, accuracy, and compliance across various professional industries. These tasks can include accounting, scheduling, project management, and more. 

In the past, businesses might hire multiple external organizations to handle these processes, but PSA automates various administrative tasks in one place.