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1 min read

New Onboarding Center is Up and Running!

By Serena Cappellini on Mar 19, 2020 7:46:00 AM

A jam-packed center for all your roll out needs 

After much thought and feedback from our awesome community, we've decided to put all of our guidelines together in one place.

Topics: Onboarding News
3 min read

How to Get More of Your Customers Using DeskDirector Portal?

By Irina Kavchik on Oct 2, 2018 4:30:26 PM

You can easily increase uptake of DD Portal by re-branding your support emails and linking them back to the portal. Our leading MSPs have been using this technique for years, and they now have more than 70% of customers logging tickets through DeskDirector. In some cases, they get an entire company using DD Portal only.

Topics: Technical MSP Success DD Portal Customer Success Onboarding