ITSM Glossary of Terms

Visit the ITSM glossary for the definition, history, and uses of key industry terms, including standard operating procedures (SOP), risk management, and more.

Posts about Service Orchestration:

Service Orchestration

Aug 25, 2022 1:28:32 AM

What is Service Orchestration? 

Service orchestration is a process that allows you to automate the flow of tasks and processes across multiple services, which can include applications, servers, networks and other IT resources. Many times, when someone uses the term “IT automation,” they’re actually referring to orchestration, which automates an IT-driven process, rather than a single task. 

According to Gartner’s 2021 SOAP Market Guide, ““Infrastructure and operations leaders must use platforms for service orchestration and automation to deliver customer-focused agility as part of their cloud, big data and DevOps initiatives.”