ITSM Glossary of Terms

Visit the ITSM glossary for the definition, history, and uses of key industry terms, including standard operating procedures (SOP), risk management, and more.

Posts about service catalog tools:

Service Catalog

May 17, 2022 3:14:44 AM

What is a Service Catalog? 

Similar to a retail store catalog, a service catalog lists and describes all of a business’s current IT offerings. It’s a centralized database and service management tool that is clearly organized.