<img height="1" width="1" alt="" style="display:none" src="https://www.facebook.com/tr?id=1457322577899094&amp;ev=PixelInitialized">

Follow this blog and learn how to:

  • Make your MSP more successful
  • Use DeskDirector Portal to win new accounts
  • Grow your influence in your existing customers

Subscribe to Email Updates

[Video] Core Values of DeskDirector

In this video Warwick talks about the 5 core values the DeskDirector team believes in and follows.

..

Read More

Introducing TimeSanity: Bring Sanity to ConnectWise Time Reconciliation

 Please note:

This blog article is written by Imran Sadiq, a technical director from our sister..

Read More

Our New & Improved Onboarding Process is on the Go!

For years we offered one-to-one onboarding/implementation calls to every new customer. Later we..

Read More

Ticketless Chat and Call Back: DD Talk Update

In April we hurried to introduce DD Talk (our new chat system) to the world. We were very pleased..

Read More

Video: How QuoteWerks Integration Works Inside DD Portal

In this video we talk about how the QuoteWerks integration works inside DeskDirector Portal and..

Read More

March Product Update: a New Portal Design is in Beta already. Check it out!

But first, take a look at this new feature:

Read More

Sneak Peek: A New and Improved Chat in DD Portal

A new chat is going to provide you with greater functionality than the old chat system. It is also..

Read More

How to View and Test All the Upcoming UI/UX Updates for DD Portal?

Our developers are working hard on improving our products, both DD Portal and DD Tech all the time.

Read More

We’re Redesigning the Main Ticket Request Page

You asked, We Listened. We are now working on changing the main ticket request page UI and UX.

This..

Read More

Follow this blog to learn about:

  • DD Portal & DD Tech Product Updates
  • Feature &
  • Deployment news

Subscribe to Email Updates

Are you happy with DeskDirector support?

As an MSP, you would by now be familiar with the term CSAT. You probably adopted some form of..

Read More

Important update on Internet Exploer

We are freezing development for Internet Explorer. This means that in the coming months new..

Read More

New feature: Now you can filter specific companies in the Admin Console

One of the most requested features and significant pieces of feedback we have received from our..

Read More

Staff HUD Deprecation

 

We are getting excited here that DD Tech will soon be out of beta. DD Tech is the upgrade path..

Read More

Introducing CSV Report function

You've spoken, we've listened. One of the biggest requests we get here at DeskDirector is for more..

Read More

How to Test Out New Features in DD Tech?

We know that some of you can't wait for DD Tech to be released. DD Tech has a goal to make every..

Read More

We're Improving the Admin Console Login

For years we have heard the same concern over our default login method for the Admin Console.

It..

Read More

How to test if the ConnectWise API connection is working?

 
Here's an API tester you can find in the admin console. It is used for testing ConnectWise API..

Read More

Older version of DeskDirector will be no longer supported

Here at DeskDirector we want to make sure that our clients can use all the latest features and..

Read More

Explaining Admin Console for DD Portal

Catalina is our onboarding specialist and she handles most implementation calls. In this video she..

Read More