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Follow this blog and learn how to:

  • Make your MSP more successful
  • Use DeskDirector Portal to win new accounts
  • Grow your influence in your existing customers

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Video: How QuoteWerks Integration Works Inside DD Portal

In this video we talk about how the QuoteWerks integration works inside DeskDirector Portal and..

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March Product Update: a New Portal Design is in Beta already. Check it out!

But first, take a look at this new feature:

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Sneak Peek: A New and Improved Chat in DD Portal

A new chat is going to provide you with greater functionality than the old chat system. It is also..

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How to View and Test All the Upcoming UI/UX Updates for DD Portal?

Our developers are working hard on improving our products, both DD Portal and DD Tech all the time.

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We’re Redesigning the Main Ticket Request Page

You asked, We Listened. We are now working on changing the main ticket request page UI and UX.

This..

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New signup and onboarding

We have now been running our support on DD Portal / DD Tech for three months. The move from..

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DeskDirector Consulting Part 2: Small Extensions

 

In the first video about consulting, we talked about configurations and how DeskDirector..

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Follow this blog to learn about:

  • DD Portal & DD Tech Product Updates
  • Feature &
  • Deployment news

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Introducing CSV Report function

You've spoken, we've listened. One of the biggest requests we get here at DeskDirector is for more..

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How to Test Out New Features in DD Tech?

We know that some of you can't wait for DD Tech to be released. DD Tech has a goal to make every..

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We're Improving the Admin Console Login

For years we have heard the same concern over our default login method for the Admin Console.

It..

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How to test if the ConnectWise API connection is working?

 
Here's an API tester you can find in the admin console. It is used for testing ConnectWise API..

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Older version of DeskDirector will be no longer supported

Here at DeskDirector we want to make sure that our clients can use all the latest features and..

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Explaining Admin Console for DD Portal

Catalina is our onboarding specialist and she handles most implementation calls. In this video she..

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DD Tech: Macros, Tabs, and More...

There have been a few updates this month that we hope you will like. Some key highlights include:

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Building a super quick console to manage your ConnectWise tickets

You may have heard that our support team is moving from Zendesk to DD-Tech. This is awesome for..

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Bringing the web to the desktop

I’m sure we can agree that the modern web is huge, allowing people to access content wherever they..

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Design Discussion: Ticket Input

DeskDirector Portal has been through many design iterations since its inception as a WPF app. In..

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