ITSM Glossary of Terms

Learn the definitions and uses of key industry terms including IT service management (ITSM), standard operating procedures (SOP), risk management and more.

Posts about Workflow Trigger:

Workflow Trigger

Jul 30, 2022 1:24:20 AM

What is a Workflow Trigger? 

A workflow trigger is a condition that activates a workflow.  There are many different types of workflow triggers, including manual triggers, automated triggers, and event-based triggers.  

Some common workflow triggers include someone submitting a form, receiving a particular email, joining a list, paying a subscription, and many more.