ITSM Glossary of Terms

Learn the definitions and uses of key industry terms including IT service management (ITSM), standard operating procedures (SOP), risk management and more.

Posts about Client Portal Software:

Client Portal Software

Jun 23, 2022 8:56:05 AM

What is a Client Portal? 

A client portal is software or system that manages everything involved in the client-provider relationship. Through a portal, clients can submit service requests, check on tickets, chat with support, and access important documents or service offerings in a secure and centralized place.