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We suggest running a short survey to understand your users’ level of preparedness if they need to work from home. The survey takes five minutes to complete and will give you a standardized, easy to assess snapshot of your customers' situation.
If you access your Admin Console and follow this path:
Systems > Forms > New Form > Create from Template
You will see a COVID19 Working From Home Survey form in the list. Feel free to use it and edit it as you need.
Alternatively, you can grab the link below to copy it in your Forms.
Below there is a preview of what the survey looks like.
You could also include a short video from a senior leader from within your organisation to provide additional context.
Have you worked from home before?
Do you have a desk or workspace available at home?
Do you have broadband or internet connection at home?
Rate the quality of your home internet connection
When working at home what kind of device will you being using?
What are the essential work applications you need to access in order to do your job?
If you work to work from home for an extended period of time, what parts of your job would be difficult to perform?
Thinking of your current setup, would you be comfortable to work from home for two or more weeks?
If no, what’s missing?
Do you have any other comments about working from home?