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Chat Transfer With One Click | Chat Gets Better

January 25, 2013

One of the first requests back we got for chat was for the ability to hand a running chat session from one tech to another

This feature is now in release

The tech now has a transfer button on the toolbar


When he or she clicks on that a list of available techs comes up

The tech can choose who to transfer to and the transfer is complete 


DeskDirector Free Demo

Topics: Technical

Written by Administrator