A new Outlook Add-In for DeskDirector 13.1

March 21, 2013

One of the most common ways for customers to log tickets is to email the ConnectWise email connector. 

For some customers it can be a challenge to break that habit.

To help with the change we have extended DeskDirector right into Outlook with the new Outlook Add-in

Outlook_Addin

When customers click on New Ticket they go straight to the new ticket section in DeskDirector

The My Tickets take them directly to  a list of their open tickets.

DeskDirector Free Demo

Topics: Technical
Administrator

Written by Administrator

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