A new Outlook Add-In for DeskDirector 13.1

March 21, 2013

One of the most common ways for customers to log tickets is to email the ConnectWise email connector. 

For some customers it can be a challenge to break that habit.

To help with the change we have extended DeskDirector right into Outlook with the new Outlook Add-in


When customers click on New Ticket they go straight to the new ticket section in DeskDirector

The My Tickets take them directly to  a list of their open tickets.

DeskDirector Free Demo

Topics: Technical

Written by Administrator

Crafting an Optimal IT Knowledge Base for Self-Service - DeskDirector
In today’s interconnected world, as end-user expectations continue shifting toward more autonomous ...
Read More
Unlocking Advanced Help Desk Automation: 5 Key Processes - DeskDirector
Imagine stepping into a bustling kitchen. Amidst the steam and sizzle, chefs deftly maneuver ...
Read More
Help Desk Software for Scalable Business Growth – DeskDirector
Investing in a help desk ticketing system is a highly consequential decision. It can play an ...
Read More