Client Portal
The Centralized Platform for Clients or Non-Tech Users
This is the user-facing service portal where your clients and end-users submit service requests, chat with your support team, and track their ticket progress.
Enhance the look and feel of the client portal with flexible customization and branding for individual users or entire organizations.
Connect users quickly with support reps through live chat and advanced forms. Additionally, provide helpful self-support videos and materials for simple inquiries.
Tech Portal
The IT Automation-Powered Helpdesk
Your technicians can use the Tech Portal interface to manage tickets, get approvals, and automate workflows.
This sleek, intuitive interface works with your current ticketing system to simplify your operations, onboard new techs, and improve team performance.
Tech Portal bundles all the core PSA features and places them in an intuitive layout, empowering your teams to triage tickets and improve resolution times.