A new Outlook Add-In for DeskDirector 13.1

Published on

Mar 20, 2013

by

Administrator

One of the most common ways for customers to log tickets is to email the ConnectWise email connector. 

For some customers it can be a challenge to break that habit.

To help with the change we have extended DeskDirector right into Outlook with the new Outlook Add-in

When customers click on New Ticket they go straight to the new ticket section in DeskDirector

The My Tickets take them directly to  a list of their open tickets.