DeskDirector

The Best Alternative to Zendesk

Experience the DeskDirector Difference

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Flat monthly pricing, so no matter how much your team grows, there won't be any surprises

Per agent pricing, so as your team grows, you pay more and more

Live chat, a robust customer service portal, and a comprehensive Knowledge Base makes contacting Support easy

Some users suggest that Zendesk lacks a helpful customer support suite, especially given the price point

Flexible functionality, easy integrations, and clear reporting and analytics ensure DeskDirector fits right into your eco-system

Limited functionality , a lack of comprehensive analytics, and a complex UI make for a weaker experience for end users

DeskDirector provides a superior customer portal experience.

— Jeannine Edwards, Former Director of Community, ConnectWise

Simpler Pricing. Diverse Functionalities. See For Yourself!

DeskDirector

(Middle Tier: $670/month)

Zendesk

(Middle Tier: $79/month/agent)

Flat monthly pricing

No-code automation with Microsoft Power Automate

Smart Tickets

Inline forms

Approval Workflows

Customizable Reporting Dashboards

Unlimited Departments

Unlimited User Groups

Community Forums

Live Chat

Self-Service Center

Customer Portal

Unbeatable Features for Your Business

No time to code? No problem – this is a low-code solution.

Integrate with Power Automate for unrivaled workflow performance
Speed up ticket resolution with smart tickets that you can use to create rules and trigger actions
Ensure nothing falls through the cracks with unmatched approval workflows
See the information that matters to your business with customizable reporting
Benefit from your peers with a community forum full of pre-built service recipes
Enjoy these features and more for a flat monthly price, so there are no surprises.

When You've Outgrown Zendesk, Upgrade to DeskDirector

With DeskDirector, the better alternative to Zendesk, you can achieve better business, happier customers, and a major boost in productivity, no matter your company’s size or industry.

The Best Alternative to Zendesk

vs

— Jeannine Edwards, Former Director of Community, ConnectWise

— Jeannine Edwards, Former Director of Community, ConnectWise

Simpler Pricing. Diverse Functionalities. See For Yourself!

DeskDirector

(Middle Tier: $670/month)

Zendesk

(Middle Tier: $79/month/agent)

Flat monthly pricing

No-code automation with Microsoft Power Automate

Smart Tickets

Inline forms

Approval Workflows

Customizable Reporting Dashboards

Unlimited Departments

Unlimited User Groups

Community Forums

Live Chat

Self-Service Center

Customer Portal

Unbeatable Features for Your Business

When You've Outgrown Zendesk, Upgrade to DeskDirector

With DeskDirector, the better alternative to Zendesk, you can achieve better business, happier customers, and a major boost in productivity, no matter your company’s size or industry.

With DeskDirector, the better alternative to Zendesk, you can achieve better business, happier customers, and a major boost in productivity, no matter your company’s size or industry.

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Solutions

Resources

About Us

Legal

Solutions

Resources

About Us

Legal