Choose DeskDirector: The Best Alternative to ServiceNow

Experience the DeskDirector Difference

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Flat monthly pricing, so no matter how much your team grows, there won't be any surprises

Flat monthly pricing, so no matter how much your team grows, there won't be any surprises

Per agent pricing, so as your team grows, you pay more and more

Per agent pricing, so as your team grows, you pay more and more

Easily implement high-performance business workflows and ticketing processes through the premium Microsoft Power Automate connector

Easily implement high-performance business workflows and ticketing processes through the premium Microsoft Power Automate connector

A complex user interface that’s not intuitive for the casual user, making it difficult to tap into all the features

A complex user interface that’s not intuitive for the casual user, making it difficult to tap into all the features

Accessible customer support, easy to employ, and more agile and flexible in its functionality and integrations

Accessible customer support, easy to employ, and more agile and flexible in its functionality and integrations

Some users suggest that ServiceNow could have better customer support to make up for the clunky UX

Some users suggest that ServiceNow could have better customer support to make up for the clunky UX

DeskDirector provides a superior customer portal experience.

DeskDirector provides a superior customer portal experience.

— Jeannine Edwards, Former Director of Community, ConnectWise
— Jeannine Edwards, Former Director of Community, ConnectWise

Simpler Pricing. Diverse Functionalities. See For Yourself!

DeskDirector

(Middle Tier: $670/month)

ServiceNow

($250K for implementation)

Flat monthly pricing

No-code automation with Microsoft Power Automate

Smart Tickets

Inline forms

Approval Workflows

Customizable Reporting Dashboards

Unlimited Departments

Unlimited User Groups

Community Forums

Live Chat

Self-Service Center

Customer Portal

Unbeatable Features for Your Business

  • No time to code? No problem – this is a low-code solution.

  • Integrate with Power Automate for unrivaled workflow performance

  • Speed up ticket resolution with smart tickets that you can use to create rules and trigger actions

  • Ensure nothing falls through the cracks with unmatched approval workflows

  • See the information that matters to your business with customizable reporting

  • Benefit from your peers with a community forum full of pre-built service recipes

  • Enjoy these features and more for a flat monthly price, so there are no surprises.

Do It All with DeskDirector No Matter Your Company Size

With DeskDirector, the better alternative to ServiceNow, you can achieve better business, happier customers, and a major boost in productivity, no matter your company’s size or industry.
With DeskDirector, the better alternative to ServiceNow, you can achieve better business, happier customers, and a major boost in productivity, no matter your company’s size or industry.