DeskDirector is #1 customer experience portal for MSPs.Give your end-users an award-winning service by giving them control, a personalized support portal and uncluttering their inboxes.
We seamlessly integrate with your PSA – ConnectWise Manage and Autotask so that you and your clients receive updated information.
Once our clients used DeskDirector, we instantly differentiated ourselves from others and started winning new business.
My customers are tired of long emails and calls and I want them to have a better experience.
I want to provide a customer service experience and I want to differentiate my MSP business
We are all-in-one customer service solution for your help-desk team.
The portal is the ultimate one stop platform for your customers to interact with you. This means fewer phone calls and emails, more happy customers.
Get through your tickets 2 times Faster.
Manage tickets in one-platform and automate responses
Make sure your VIP tickets never go stale with a graphical representation of your support tickets
Automatically add time to your tickets.