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How to Get More of Your Customers Using DeskDirector Portal?

Posted by Irina Kavchik on Oct 2, 2018 4:30:26 PM

You can easily increase uptake of DD Portal by re-branding your support emails and linking them back to the portal. Our leading MSPs have been using this technique for years, and they now have more than 70% of customers logging tickets through DeskDirector. In some cases, they get an entire company using DD Portal only.

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Topics: Technical, MSP Success, DD Portal, Customer Success, Onboarding