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Warwick Eade

Recent Posts

Process tickets faster and more accurately -Try DD Tech Beta For Free

Posted by Warwick Eade on Dec 20, 2016 10:10:24 AM

DD Tech makes your life easier by allowing you to process tickets faster and more accurately.

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Topics: Technical, DD Tech

DD Portal Core (Basecamp!) | Zero Footprint

Posted by Warwick Eade on Sep 8, 2016 6:09:50 PM

Basecamp Edition

 “There should be a simple and well-priced offering for the Portal alone”

DD Portal is the foundation of our new customer services strategy

DD Portal Basecamp edition will come with the features everyone uses at a price point most MSPs can afford. With zero footprint and zero deployment it is the fastest way to get DD Portal up and running. It’s a great place to start.

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Topics: Technical

Get on the Mac Client Beta | DeskDirector

Posted by Warwick Eade on Feb 16, 2016 10:49:51 PM

Your Apple Mac users will have the same great DeskDirector experience as your Windows & Web users very soon. We just need a few people to do a final test before we release.

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Topics: Technical

New desktop Clients for Mac & Windows | DeskDirector

Posted by Warwick Eade on Jan 13, 2016 12:07:45 PM

We're moving our desktop platform development to a Hybrid framework called Electron. We will release a version for Mac and then Windows in the next couple of quarters.

It's a pretty useful framework. It is written by Github and used by Slack so we think its future looks good.

The new platform should give you all the advantages of today's native DD applications without the head-ache of custom MSI deployment.

Our first release will be the Mac client and it is in development now. We're hoping to get something out this quarter.

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Topics: Technical