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Administrator

Recent Posts

How to test if the ConnectWise API connection is working?

Posted by Administrator on Feb 19, 2018 3:17:28 PM
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Topics: Technical, Connectwise integration

Changes to contact permissions | DeskDirector Blog

Posted by Administrator on Nov 18, 2016 9:35:57 PM

With our 16.38 server release we're excited to announce our completely revamped contact permission system. The goal is to reduce the number of overall configurations you have to worry about. 

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Topics: Technical

Learn How To Send Notifications With DeskDirector. It's Easy

Posted by Administrator on May 27, 2015 3:12:00 PM

Well Phill is back from travelling around the US and Canada for 3 weeks visiting our great partners. There is loads we have learnt that we can use to improve DeskDirector into the future.

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Topics: Technical

How to fix any SSL vulnerabilities you may have in IIS | DeskDirector

Posted by Administrator on May 14, 2015 5:43:00 PM

Last week we discovered many ConnectWise partners had servers vulnerable to SSL attack.

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Topics: Technical

Tips and Tricks | DeskDirector Web | MSP Support

Posted by Administrator on Apr 15, 2015 7:06:00 PM

We launched DeskDirector Web today to all partners, now their clients have a great new option for accessing DeskDirector.

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Topics: Technical

DiskDirector | Exciting New Product Announcement | WOW

Posted by Administrator on Apr 1, 2015 3:27:00 PM

In this One Minute Wednesday we announce a very exciting new product from DeskDirector.

All is revealed in the video, so check it out and be sure to have a great week!

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Topics: Technical

Introducing DeskDirector Web | Exciting Times

Posted by Administrator on Mar 18, 2015 4:18:00 PM

In this week's One Minute Wednesday we couldn't resist giving you all a quick peek at DeskDirector Web.

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Topics: Technical

DeskDirector Partner Webinar, 15.1 is coming

Posted by Administrator on Mar 17, 2015 11:15:00 AM

In last week's partner webinar we introduced all our Autotask and ConnectWise partners to what's coming in DeskDirector 15.1. You can watch the full recording below.

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Topics: Technical

Unraveling The Mystery of Active Directory | DeskDirector

Posted by Administrator on Feb 11, 2015 1:00:00 PM

We are often being contacted with questions about how our Active Directory integration works, or why in some cases it doesn't.

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Topics: Technical

What's new in DeskDirector 14.4 | Sign Up Today

Posted by Administrator on Feb 4, 2015 1:00:00 PM

We've launched our 14.4 version that now includes full support for the Staff HUD in Autotask.

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Topics: Technical