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Important Communication for HUD and WPF Users

5 Benefits of Using DeskDirector Support Portal

Desktop vs Web – which platform of DD Portal is right for you?

How to Get More of Your Customers Using DeskDirector Portal?

6 Best Practices to Create your Service Catalog in DeskDirector (updated)

Are you happy with DeskDirector support?

Important update on Internet Explorer

New feature: Now you can filter specific companies in the Admin Console

Staff HUD Deprecation

Introducing CSV Export Feature

How to Test Out New Features in DD Tech?

Three ways to log into the Admin Console Login

How to test if the ConnectWise API connection is working?

Older version of DeskDirector will be no longer supported

Explaining Admin Console for DD Portal

DD Tech: Macros, Tabs, and More...

Building a super quick console to manage your ConnectWise tickets

Bringing the web to the desktop

Design Discussion: Ticket Input

Scheduled Server Maintenance

New Feature: Additional Access in DeskDirector

Process tickets faster and more accurately -Try DD Tech Beta For Free

Changes to contact permissions | DeskDirector Blog

DD Portal Core (Basecamp!) | Zero Footprint

MSPs Customer Portal - Finally Here!

Getting ready for ConnectWise 2016.4

Start Using Client Security and Filter Who Sees What | DeskDirector

Your last windows client deployment, ever.

Get on the Mac Client Beta | DeskDirector

New desktop Clients for Mac & Windows | DeskDirector

Request Types System | Another Great Reason to Use DeskDirector

New Auto-Login Feature | Global Magic Token | DeskDirector

How to See Computer Warranties in Your RMM & Add or Edit Info

How Clients Can Auto Login to DeskDirector Web Easily

Cool Chat Queue Uses | Inbound Chat Requests From Clients

Make Sure Just The Right Team Members Gets The Chat

Inroducing DeskDirector Client Console 15.2

DeskDirector Labs | New Initiative | Try New Features Before Everybody

Personalize The DeskDirector Menu | Easy Peasy Lemon Squeezy

5 Cool New Features Just Added | DeskDirector

New Wufoo Form Features | DeskDirector

OMW - Announcing DeskDirector 15.1

ScreenConnect Integration | Remote Control | DeskDirector

Things Break and Servers Go Down | What To Do?

Trick to Share Different Quote Types With Clients | Quosal & QuoteWerks

5 Creative Uses for Forms at Clients | DeskDirector

Learn How To Send Notifications With DeskDirector. It's Easy

How to fix any SSL vulnerabilities you may have in IIS | DeskDirector

Tips and Tricks | DeskDirector Web | MSP Support

DiskDirector | Exciting New Product Announcement | WOW

Introducing DeskDirector Web | Exciting Times

DeskDirector Partner Webinar, 15.1 is coming

Unraveling The Mystery of Active Directory | DeskDirector

What's new in DeskDirector 14.4 | Sign Up Today

Happy Holidays from DeskDirector 2014 !

Ticket Notifications - Get Alerted by Way of a Desktop Notifications

Your Clients No Longer Need to Have a Password to Login

Introducing DeskDirector 14.3 Version | DeskDirector

IT Payment Automation ConnectBooster Integration | DeskDirector

OMW - Ep 17 - How DeskDirector integrates with IT Glue

Poodle SSL 3 Attack | Continued Use of SSLv3 is Dangerous

How DeskDirector Integrates with QuoteWerks

Change the Name of Learning and Recommendations | DeskDirector

Why You Should Use Wistia to Host Your Videos | DeskDirector

The New Homescreen in The Staff HUD | DeskDirector

How to Impersonate Your Clients With DeskDirector

DeskDirector 14.2 for ConnectWise and Autotask MSPs

Spell Check in Chat | Chat Auto-Save | Staff HUD Features

Add a Welcome Screen to Train Your Clients

August 2014 Partner Webinar | DeskDirector

Adding a Screenshot to an Existing Ticket | DeskDirector

Adding YouTube to the Learning Center | DeskDirector

PagerDuty Allows to Alert our Team When Large Issues Occur

Add Easily Documents to the Learning Center | DeskDirector

Send an Email to a Client | DeskDirector

Pop DeskDirector from ConnectWise, an email or a Webpage

Wufoo Integration- the Renowned HTML Form Building Application

DeskDirector not affected by OpenSSL (Heartbleed) vulnerability

DeskDirector March 2014 Partner Webinar

Happy Holidays from DeskDirector | Video

Vendor API | For HTML/Javascript Application | DeskDirector

Add Custom Integrations to the Client Console

Use Custom Tabs to Add Integrations to the Agent Console

New features for Orlando

Get Ready to Power up Your Service Delivery With DeskDirector

ServiceRadar | See those ConnectWise Tickets That Need Attention

A new Outlook Add-In for DeskDirector 13.1

Deep linking | New in DeskDirector 13.1

Chat Transfer With One Click | Chat Gets Better

Automate the Messages at The Start and End of a Chat

DeskDirector Learning - Over 100 Free Multimedia Courses & More

Get DeskDirector Up and Running in Three Easy Steps

Service Groups Are Now Available

Video of Desk Director Chat


Where to start when deploying DeskDirector

How to make in-house IT your friends and advocates using DeskDirector

Getting tickets approved

Stop Answring Phone Calls and Start Using The Chat

Office training for your customers comes built in to DeskDirector

Can you tell me who you are?

Brand Your Company | DeskDirector

Mobile is coming soon | DeskDirector Technical Blog

Flag for review | Deskdirector Technical Blog

Anatomy of a DeskDirector Ticket | DeskDirector Blog

New tickets should come with everything we know about the customer

Avoiding the biggest hurdle of using a portal. Why no log-in for DeskDirector is so important?