DD Tech - all-in-one platforms for technicians


DD Tech is a new, super quick console for your tech team to run their ConnectWise or Autotask tickets. It has been created with one purpose – to make your techs more efficient by eliminating unnecessary obstacles from their day. A simple way to manage your tickets. 


DD Tech is in Open Beta | Try Now!

We want DD Tech to provide everything your techs need to live their entire day in and we need your help to get there. 

We are at the Beta stage and we need out to iron out bugs and see how you want to use it 

We ask you do two things: 
  • Give the software a good workout (It’s Web based so there’s nothing to install) 
  • Let us know your reviews. Don't be shy! (email to support@deskdirector.com)
What you must know if you are ConnectWise user:
  • You need to have setup a ConnectWise REST API key. Follow the instructions in this article. 
  • You must be on ConnectWise version 2016.1 or above
How to Access DD Tech?
  • Simply go to https://{your deskdirector subdomain}.deskdirector.com/tech

 Latest DD Tech updates:

July 2018: DeskDirector Tech and Talk- Welcome to Open Beta

We will be releasing DD Tech for Autotask Users soon! Watch out this space for more.