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Wrapping up 2018 | Climbing the summit

Posted by Warwick Eade on Dec 20, 2018 7:23:03 AM

 

The year is coming to a halting end with some fantastic wins by DeskDirector. Now you can provide the customers with the effortless service you have always wanted with our custom forms, DD tech, email templates, our new user-interface and OAuth integration. 

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Topics: New Features, DD Portal, Customer Experience, Forms, important updates, product updates, Customer Success

DeskDirector Forms - Save Time and Money

Posted by Chris Le Sueur on Sep 13, 2018 11:41:52 AM

For a managed service provider the back and forth of email and telephone can be ineffective and time-consuming. It can take days and many attempts to get the right information from the user. This can delay and frustrate timely resolution.

Customized Forms are a fantastic way to collect all the necessary information needed by asking right questions up front. So we are happy to have DD Custom Forms - our own forms engine!  It's a native implementation living inside DeskDirector Portal as a first class citizen.

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Topics: Business, New Features, MSP Success, Forms, product updates

New Feature Release: DeskDirector Forms

Posted by Chris Le Sueur on Aug 30, 2017 4:28:32 PM

For a managed service provider the back and forth of email and telephone can be ineffective and time-consuming. It can take days and many attempts to get the right information from the user. This can delay and frustrate timely resolution.

Customized Forms are a fantastic way to collect all the necessary information needed by asking right questions up front. So we are happy to announce DD Custom Forms - our own forms engine!  It's a native implementation living inside DeskDirector Portal as a first class citizen.

Read More

Topics: Business, New Features, MSP Success, Forms, product updates