We here are at DeskDirector work very hard to revolutionize customer service for your end-users. This often means - a continuous improvement of the product. This sprint update we show you the new intuitive admin console which will dramatically reduce your set up time, sticky notifications to make sure all your clients are informed of the critical messages and other massive improvements to make you and your help-desk team more effective and efficient. See how DeskDirector further empowers your PSA - ConnectWise and Autotask.
A new chat is going to provide you with greater functionality than the old chat system. It is also bringing a change to the main portal page design*. So, let's start from the beginning.
In a nutshell for November 2017:
- Microsoft Authentication for the Admin Console
- WisePay integration
- DD Tech for Autotask