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New Zealand ConnectWise User Group Highlights (2018)

Posted by Poorvi Jhawar on Sep 14, 2018 11:18:46 AM

ConnectWise organized their User Group event in Auckland, New Zealand sponsored by Webroot. Few members of the DeskDirector, (also a ConnectWise Partner)  had the opportunity to attend the event and speak with the leading MSPs in the country. The theme surrounding the event was Sales and Marketing, a pressing issue for most MSPs. If you missed this prestigious event, we have some highlights for you.

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Topics: Business, General, MSP Marketing, msp business, ConnectWise

What Makes Successful MSP Account Managers?

Posted by Poorvi Jhawar on Aug 9, 2018 12:57:00 PM
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Topics: Business, MSP Success, MSP Marketing, Customer Experience, msp tools, ConnectWise, AutoTask, Customer Success, Onboarding, MSP Account Managers

Introducing TimeSanity: Bring Sanity to ConnectWise Time Reconciliation

Posted by Imran Sadiq on Jun 29, 2018 9:33:05 AM

 Please note:

This blog article is written by Imran Sadiq, a technical director from our sister company Lancom Technology. In this article we asked Imran to tell about the pain points MSP Businesses have with time entries and a software solution that they created to tackle these issues.

We also published a video introduction along with the blog post to give more clarity on the product and why we’re promoting it.

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Topics: Business, MSP Success, msp tools, ConnectWise