DeskDirector came into being out of necessity – there were no easy tools available in the MSP Industry to help with customer service.
We are pleased to announce that our improved portal UI is ready to go! We made a huge interface revamp to the main request support page.
In this article, we introduce you to the new and improved request support page of our client communications portal, explain what’s changed from the current design and what benefits you get from it. Let’s dive in!
DD Tech is a user-friendly ConnectWise console for Level 1 & 2 help-desk technicians to work on tickets. Currently, it is not fully available for Autotask, but we are working on it.