DeskDirector was proud to give its Client Experience Award for 2015 to Covenant Technology Solutions, Gladstone, Oregon as part of the ConnectWise IT Nation event in Orlando, Florida on Thursday, 12th November 2015.
The Client Experience Award recognises MSPs that champion DeskDirector both internally and externally, as a way to innovate their service delivery experience to their clients. Joe White, Service Manager for Covenant Technology Solutions accepted the award on behalf of the team.
Covenant use DeskDirector extensively as part of their service delivery, raising hundreds of service requests each day via the product. Their team extensively use the product and has played a key role in providing valueable feedback in terms of product development. They have also provided their assistance as beta testers for new features.
Thanks again to Joe and the Covenant team and congratulations on all your efforts in making an improved experience for your clients.