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Chris Le Sueur

Recent Posts

DeskDirector Forms - Save Time and Money

Posted by Chris Le Sueur on Sep 13, 2018 11:41:52 AM

For a managed service provider the back and forth of email and telephone can be ineffective and time-consuming. It can take days and many attempts to get the right information from the user. This can delay and frustrate timely resolution.

Customized Forms are a fantastic way to collect all the necessary information needed by asking right questions up front. So we are happy to have DD Custom Forms - our own forms engine!  It's a native implementation living inside DeskDirector Portal as a first class citizen.

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Topics: Business, New Features, MSP Success, Forms, product updates

New Feature Release: DeskDirector Forms

Posted by Chris Le Sueur on Aug 30, 2017 4:28:32 PM

For a managed service provider the back and forth of email and telephone can be ineffective and time-consuming. It can take days and many attempts to get the right information from the user. This can delay and frustrate timely resolution.

Customized Forms are a fantastic way to collect all the necessary information needed by asking right questions up front. So we are happy to announce DD Custom Forms - our own forms engine!  It's a native implementation living inside DeskDirector Portal as a first class citizen.

Read More

Topics: Business, New Features, MSP Success, Forms, product updates