Announcing the release of DeskDirector 14.2, check it out here

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  • Supercharge your CRM/PSA
    With DeskDirector

    • Deliver Superior Client Loyalty
    • Have More Productive Staff
    • Win New Business
  • DeskDirector now integrates with Wufoo

    Now you can add forms right into DeskDirector

    Learn More
  •  

    Great Partners

    Our great partners tell their story

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  • DeskDirector Client Console

    The Ultimate customer portal for your clients

    Learn More
  • DeskDirector Staff
    Heads-Up-Display

    The Ultimate Heads-Up-Display for your staff

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The Ultimate platform for IT Service Providers to deliver the
experience their clients want.

Now Your Clients Can

Chat with youChat with your team right from a ticket

Approve WorkApprove work before it is performed

View QuotesAccess and approve quotes

 

Get TrainedAccess personalised training content

Auto loginNo password to forget

Mobile AccessAccess from their mobiles devices

Hear what others are saying

  • "Once our clients used DeskDirector, we instantly differentiated ourselves from others and started winning new business."
    Nick Moran, Evolve IT
    "DeskDirector provides a superior customer portal experience."
    Jeannine Edwards, Director, ConnectWise
  • "With the integration provided by DeskDirector, ConnectWise is turned into a weapon of empowerment."
    Jesse Jenken, BulletProof Infotech
    "Really loving having DeskDirector. It’s a real game changer for us."
    Chris Davies, Evologic

Now Your Staff Can

Chat with clientsStart a chat with a client from a ticket

See their presenceKnow if your clients are at their desk

Find rogue ticketsEasily find rogue and related tickets

 

Know client importanceInstantly know how important a client is

Easily enter timeEasily enter time and improve on SLAs

Support multiple clientsSupport multiple clients at once

 

We Love Integration

  • labtech
  • autotask
  • wufoo
  • addyourown